Smart watch

Verification code does not arrive in the email
1. Verify that email address was entered correctly. 2. Check the "Spam" folder. 3. Email with a verification code arrives within 15 minutes. 4....
Thu, 15 Aug, 2019 at 6:01 PM
Child took off the smart watch, i didn't get the notification
This function supports only FixiTime3. In the smart watch should be installed the SIM card with a positive balance and Internet traffic. Open the Elari Sa...
Fri, 16 Aug, 2019 at 1:17 PM
ELARI SafeFamily. Notifications don't work
SIM card in smart-watch must have a positive balance (how to check the balance-link) and Internet connection Maybe on your smartphone there is a special c...
Wed, 4 Dec, 2019 at 3:41 PM
How to turn off the barring incoming calls
Open Elari SafeFamily application-Settings-Device Setting-Protect from Stranger Calls-Turn off Also need to check the "Class Mode", should be ...
Mon, 19 Aug, 2019 at 3:10 PM
Сannot make a voice call to the smart watch. If "Protect from Stranger Calls" is turn off, during an incoming voice call on the display shows "unknown call"
Open Elari SafeFamily application-Settings-Deivce Settings-Protect from Stranger Calls-Turn off Check that the user number is in international format (Elar...
Mon, 19 Aug, 2019 at 12:19 PM
Device is offline
Possible reasons: SIM card installed in the watch is not registered in the mobile operator network. Insert SIM card in the smartphone and turn off WiFi, m...
Thu, 27 Feb, 2020 at 6:02 PM
ELARI Fresh. How to change language
Connect the watch to ELARI SafeFamily application - manual Settings-Device Setting-Language settings-Turn on: Scroll the menu to “Paring Code”, the...
Fri, 14 Feb, 2020 at 12:08 PM
The smart watch does not turn on
1. Сonnect the smartwatch to the charger for 20 minutes 2. If the smart watch still does not turn on, contact with the service center
Mon, 19 Aug, 2019 at 10:51 AM
Smart watch does not sync with ELARI SafeFamily application
1. Smart watch does not have the internet connection. 2. Need to check the balance and the Internet of SIM card. The balance of voice call and Internet tr...
Wed, 25 Sep, 2019 at 4:05 PM
Silent mode was activated in the smart watch. Impossible to make a voice calls. The smart watch automatically receives incoming a voice calls
Open Elari SafeFamily application-Settings-Device settings-Auto Answer-Turn off
Mon, 19 Aug, 2019 at 10:42 AM