Subscriptions FAQ for Android applications

If I cancel my subscription, will it stop working or will it work until the end of the term?
After canceling the subscription, recurring payments will no longer be made, the subscription will only be valid until the end of the paid period
Mon, 4 Sep, 2023 at 1:43 PM
If I cancel my subscription, will I get a refund?
If you cancel the subscription, the subscription will be valid until the end of the paid period, and the funds will not be returned
Mon, 4 Sep, 2023 at 1:32 PM
How can I switch my subscription to another plan?
It is impossible to switch a subscription to another plan, if you want to change the plan, then you need to cancel the current subscription and issue a new ...
Mon, 4 Sep, 2023 at 1:33 PM
How to turn off auto-renewal?
All subscriptions to the extended functionality of children's devices work on the principle of regular automatic payments, if you want there to be no au...
Mon, 4 Sep, 2023 at 1:33 PM
Can I pay for the subscription in advance (before the debit date)?
All subscriptions to children's devices work on the principle of regular automatic payments, it is impossible to pay for a subscription in advance (befo...
Mon, 4 Sep, 2023 at 1:34 PM
I didn't receive a subscription, what should I do?
Completely close the ELARI SafeFamily application, make sure that it is not running in the background. Go to the application again, if the subscription has ...
Mon, 4 Sep, 2023 at 1:45 PM