Smart watch

Volume control
Settings must be performed when the watch is included. SIM-card is installed in the watch must have a positive balance, and internet connection. SIM card b...
Thu, 12 Dec, 2019 at 12:40 PM
How to change or delete the contact
Only the administrator can do it. How to delete the contact - Open Elari SafeFamily application-Settings-Family-select the contact-swipe left-Delete How t...
Thu, 15 Aug, 2019 at 12:35 PM
On the screen is crossed circle
"Class Mode" is activated. Only the administrator can turn on/turn off "Class Mode". Open ELARI SafeFamily application-Settings- Class ...
Thu, 15 Aug, 2019 at 5:10 PM
SIM card PIN code
Impossible to enter SIM card PIN code in the smart watch. 1. Turn off the smart watch and remove SIM card. 2. Smart watch should be completely discharg...
Mon, 19 Aug, 2019 at 2:25 PM
Cannot connect the smart watch to Wi-Fi
1. Open main menu in the smart watch-WiFi set-Activate 2. Open ELARI SafeFamily application-Settings-WiFI-Add Wifi 3. Open main menu in the smart watch-Wi...
Wed, 25 Sep, 2019 at 4:31 PM
Verification code does not arrive in the email
1. Verify that email address was entered correctly. 2. Check the "Spam" folder. 3. Email with a verification code arrives within 15 minutes. 4....
Thu, 15 Aug, 2019 at 6:01 PM
Cannot add a safe zones, notifications do not come
Cannot add a safe zone: 1. Try to add "Safe zone" near-press "Save" 2. Сheck SIM card balance 3. The smart watch location not display...
Fri, 16 Aug, 2019 at 3:07 PM
Device is offline
Possible reasons: SIM card installed in the watch is not registered in the mobile operator network. Insert SIM card in the smartphone and turn off WiFi, m...
Thu, 27 Feb, 2020 at 6:02 PM
Child took off the smart watch, i didn't get the notification
This function supports only FixiTime3. In the smart watch should be installed the SIM card with a positive balance and Internet traffic. Open the Elari Sa...
Fri, 16 Aug, 2019 at 1:17 PM
Сannot make a voice call to the smart watch. If "Protect from Stranger Calls" is turn off, during an incoming voice call on the display shows "unknown call"
Open Elari SafeFamily application-Settings-Deivce Settings-Protect from Stranger Calls-Turn off Check that the user number is in international format (Elar...
Mon, 19 Aug, 2019 at 12:19 PM